Studio Red (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, purchase memberships, or attend classes.

1. Information We Collect

We may collect the following types of information:

  • Personal details: name, date of birth, contact details (email, phone, address).

  • Health information: injuries, conditions, or medical notes relevant to safe participation in classes.

  • Payment details: credit/debit card information processed securely through third-party providers.

  • Usage data: booking history, attendance, and interactions with our website or booking platform.

  • Marketing preferences: communication choices, survey responses, or feedback.

2. How We Collect Information

  • Directly from you when you register, purchase, or communicate with us.

  • Through our booking/payment platforms (e.g., Mindbody, Glofox, or other providers).

  • Automatically via cookies or analytics tools when using our website.

3. How We Use Information

We use your information to:

  • Provide and manage memberships, bookings, and class attendance.

  • Ensure your safety and tailor our instruction to your needs.

  • Process payments and maintain accurate records.

  • Communicate updates, offers, and news (if you have opted in).

  • Improve our services and website experience.

  • Comply with legal obligations.

4. Disclosure of Information

We may share your information with:

  • Third-party service providers (e.g., payment processors, booking platforms).

  • Professional advisors (e.g., accountants, lawyers) where necessary.

  • Authorities if required by law.
    We will never sell or rent your personal information to third parties.

5. Data Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure. However, no online platform can be completely secure.

6. Data Retention

We keep your personal information for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

7. Your Rights

You may request to:

  • Access the personal information we hold about you.

  • Correct or update your details.

  • Withdraw consent for marketing communications.

  • Request deletion of your data, subject to legal or contractual requirements.

8. Cookies & Website Tracking

Our website may use cookies and analytics tools to improve performance and personalise your experience. You may disable cookies in your browser, but some features may not function properly.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.