These Terms & Conditions (“Terms”) apply to all memberships and class packs at Studio Red (“Studio,” “we,” “our,” “us”). By purchasing or using a membership or attending a class, you (“Member,” “you,” “your”) agree to the following:
1. Membership Options
Studio Red offers casual passes, class packs, and recurring memberships.
Membership inclusions (e.g., number of classes per week, unlimited access) are outlined at the time of purchase.
Memberships and packs are non-transferable and for individual use only.
2. Payments & Billing
Membership fees are payable upfront or on a recurring basis as specified at purchase.
Recurring memberships are billed weekly/fortnightly/monthly (as applicable) via direct debit or credit card.
If a payment fails, access may be suspended until payment is resolved.
Prices are subject to change. We will give at least 14 days’ notice of any fee adjustments.
3. Commitment Period & Cancellations
Some memberships may have a minimum commitment term (e.g., 3 months). This will be specified upon purchase.
After the minimum term, memberships may be cancelled with 14 days’ written notice.
Early termination of a fixed-term membership may result in a cancellation fee.
Class packs are valid for a set period from the date of purchase (e.g., 3 months) and cannot be extended except at Studio Red’s discretion.
4. Pausing (Membership Holds)
Members may request to pause their membership (e.g., due to travel or illness).
Holds must be requested in writing and are granted at Studio Red’s discretion.
Minimum hold period: 1 week. Maximum per calendar year: 6 weeks.
5. Class Bookings & Attendance
Classes must be booked in advance through our booking system.
Cancellations must be made at least 8 hours before class start time to avoid forfeiting the session.
“No-shows” or late cancellations may result in fees or loss of class credit.
6. Health & Safety
By joining Studio Red, you confirm you are physically fit and able to participate in heated Pilates, yoga, and HIIT classes.
You agree to inform instructors of any injuries, conditions, or pregnancy before class.
You must follow all studio rules and instructions for your own safety and that of others.
7. Studio Etiquette
Arrive on time – late entry may not be permitted.
Mobile phones must be silenced and stored away during class.
Respect other members, staff, and the space.
Studio Red is not responsible for lost or stolen belongings.
8. Liability Waiver
All members are required to sign a separate Waiver & Release Form before attending classes.
Participation is at your own risk and Studio Red is not liable for injuries, except in cases of proven negligence.
9. Photography & Marketing
Studio Red may occasionally capture photos/videos for marketing purposes. If you do not wish to be included, please notify staff prior to class.
10. Changes to Terms
Studio Red reserves the right to update these Terms. Members will be notified of any material changes via email or the website.
11. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
By purchasing a membership or attending a class, you acknowledge you have read, understood, and agree to these Terms & Conditions.